It’s very important for startups to understand the difference between haters and critics. Haters will hate you personally, will have your business model, and will hate your business. They’ll say negative things regardless of what you do or say.

Ignore the haters – they live in a small echo chamber, provide no value to you or your business, and are merely a distraction. On the other hand, you should listen carefully to critics – people that offer meaningful advice about ways you can improve your company’s product or service. To learn more, watch this 3 minute video.

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